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Do They Know What You Want? - Job Descriptions and How to Make Them Work By : Paul Phillips We often assume someone knows what you want them to do - research tells us otherwise. Having clear results agreed in advance is a simple process and will produce significant benefits. Understanding Health Insurance Portability and Accountability Act By : James Hunt The Health Insurance Portability and Accountability Act or HIPAA has two purposes. The first, "portability," allows an employee to keep their current health insurance... Managing Time and Attendance of Employees By : James Hunt Companies of all sizes need to ensure that their employees keep track of their time worked, especially if they are working on numerous projects. This type of time management is essential to keep track of what employees are working on as well as for keeping a record of the billing process to outside employees... Employers are Hiring Good Candidates, not Good Employees By : Robert Cameron Employer's often use the wrong criteria to evaluate a job candidate. A survey showed the attributes of a good candidate aren't the same as a top employee. Robert Cameron examines the problem and how to do a more effective job of pre employment testing. How to Manage the Employee with Attitude By : Paul Phillips Handling problem employees is every manager's nightmare. We say they have an attitude problem and we don't know how to change them. Read how to tackle these problems. Getting and Keeping Good People By : Paul Phillips With the increasing competitiion for talent, businesses need to be working on strategies to attract and retain good people. It should not have to come down to just money. There are a number of actions you can take now. Stop the Revolving Door of Employee Turnover By : Robert Cameron Stop the revolving door of employee turnover: Employee assessment tools have advanced so companies can now more effectively identify, select, and retain top performing employees. Who Comes First - The Customer or Employee? By : Paul Phillips We often hear that the customer comes first! Is this really the right way around? Read why we think this is wrong.
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